Coronavirus: Silversea, Riviera River Cruises Update Cancellation Options

Coronavirus: Silversea, Riviera River Cruises Update Cancellation Options


Silversea and Riviera River Cruises have up to date their cancellation and rebooking choices for friends involved concerning the coronavirus.

Silversea’s new rebooking choices are as a part of father or mother firm Royal Caribbean Cruises Ltd.’s “Cruise With Confidence” initiative; the choices construct on the luxurious cruise line’s new coronavirus cancellation coverage, which it introduced March 5

Guests on cruises departing earlier than July 31, together with each current and new bookings, now have the extra possibility of cancelling their voyage as late as 48 hours previous to crusing. Guests who cancel might be supplied with a Future Cruise Credit. 

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As a part of Silversea’s March 5 cancellation coverage, for all sailings departing July 31 – December 31 friends will be capable to cancel as much as 30 days previous to departure, paying a “customary administrative fee.” For these sailings, Silversea additionally stated that it’ll negotiate on friends’ behalf for a similar cancellation choices on different elements of the reserving resembling air journey, accommodations and shore excursions. However, the cruise line warned that it doesn’t have management over these third-party suppliers, and, subsequently, totally different phrases might apply for these particular elements.

Guests booked on sailings June 1 – July 31 may have both possibility to select from. 

Riviera River Cruises, in the meantime, has made the next modifications to its cancellation and deposit insurance policies, efficient instantly:

  • Clients making new bookings: Client’s deposit might be totally refundable as much as 60 days after being made. If a consumer desires to cancel a reserving after 60 days, the deposit might be transferred to another 2020 or 2021 departure.
  • Clients who’ve already deposited, however not totally paid: Client can delay fee in full till 30 days previous to departure or switch their deposit to another 2020 departure – if the brand new cruise is dearer, the extra price might be paid by the consumer. If the consumer desires to cancel and never switch their deposit, the deposit is forfeited.
  • Clients who’ve paid in full: If the consumer is totally paid and touring to an affected space based on the Centers for Disease Control and Prevention, Riviera will provide a full future cruise credit score for cancellation. If the consumer is touring to a non-affected space based on the CDC and needs to cancel, cancellation penalties will apply.

Riviera additionally stated that it doesn’t anticipate any of its European river cruise itineraries to be disrupted, as none of its cruises move via areas with “do not travel” advisories. 

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