Coronavirus: Marriott Waives Cancellation Fees Through March 15

Coronavirus: Marriott Waives Cancellation Fees Through March 15


Marriott International has introduced it’s extending the date that its waiving cancellation charges for its resorts in Mainland China, Hong Kong, Macau and Taiwan by March 15, 2020.

In an up to date assertion launched Wednesday morning, Marriott International stated, “We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following the guidelines from these agencies and the local health departments. The wellbeing of our guests and associates is of paramount importance. We have extended the date that we are waiving cancellation fees through March 15, 2020 for guests with reservations at our hotels in Mainland China, Hong Kong SAR, Macau SAR, and Taiwan and guests from Mainland China, Hong Kong SAR, Macau SAR, and Taiwan traveling outbound to other Marriott destinations globally.”

Marriott International’s luxurious manufacturers embrace St. Regis, The Luxury Collection, W Hotels, The Ritz-Carlton, Ritz-Carlton Reserve, Bulgari Hotels & Resorts, EDITION and JW Marriott.

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Hyatt has beforehand introduced that it’s waiving cancellation charges by February 29, 2020 for all Greater China company with reservations at Hyatt resorts globally and all company with reservations at Hyatt resorts in Greater China

“The safety and wellbeing of our guests and colleagues is a top priority for Hyatt,” it stated in a press release. “We are closely monitoring the COVID-19 situation and fully understand the concerns around traveling during this time. Consistent with our commitment to care, and to prioritize the health and wellbeing of our guests and colleagues, Hyatt is waiving cancellation fees through February 29, 2020.”

Good to know: In response to the COVID-19 scenario, World of Hyatt is providing members residing within the Asia Pacific area a collection of tier standing and advantages extensions, together with:

  • Qualifying World of Hyatt Discoverist, Explorist and Globalist members will now have a brand new tier expiration of February 28, 2022 – reasonably than February 28, 2021 – to take care of their elite tier standing and advantages
  • Currently legitimate Suite Upgrade Awards, Club Access Awards and Free Night Awards that expire in 2020 for qualifying members might be prolonged by December 31, 2021

On a name final week, as reported by our sister publication Travel Agent, Hilton CEO Chris Nassetta stated 150 of the model’s resorts have been closed in China. He added, primarily based on the trade’s expertise with the SARS outbreak in 2003, he expects “escalation and impact from the outbreak” to proceed for 3 to 6 months. Then, since “these things don’t turn around typically overnight, another three to six months on recovery. So essentially, a six- to 12-month period of time.”

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